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“We
called on the Radcliffe Company to measure the performance of our
convention sales program and to gauge our use of industry “best
practices”. The study was conducted thoroughly and the deliverables
provided a detailed course of action leading to the improvement
of our sales efficiencies and productivity. Dave’s knowledge
and experience with convention bureaus enabled him to quickly assess
our operation and offer corrective solutions.”
Charles
Ahlers, CEO, Anaheim Visitor and Convention Association
“Dave Radcliffe introduced us to digital marketing and data
management technology that will greatly impact destination marketing.
It delivered the competitive edge our industry demands. Tourism
Vancouver needs to be at the forefront of destination marketing
as we expand our convention centre and prepare to host the Olympic
Winter and Paralympic Games in 2010.”
Rick
Antonson, CEO, Vancouver B.C. Convention and Visitors Bureau
“Any destination marketing organization looking for a credible
expert to help move critical issues forward need not look beyond
The Radcliffe Company. Dave Radcliffe is a savvy, skillful professional
who understands our business.”
Wayne
Chappell, VP, Sales and Marketing, Greater Houston Convention
and Visitors Bureau
“Dave Radcliffe
has been recognized by many as one of the visitor industry’s
key players for over 25 years….A no-nonsense leader; he has
the unique ability to grasp destination and organizational challenges
quickly and can focus organizational attention on critical issues
and identify practical solutions that generate results.”
Dave
Whitney, President, Hospitality Division, New Media Gateway
“In
our combined strategic planning work with destinations around the
country, the Radcliffe Company has provided key insights into organizational
factors that are often critical in moving a destination forward.
Dave’s deep industry understanding has also been essential
in developing proactive marketing strategies and his stature in
the industry helps in moving diverse constituent groups forward
with common strategic priorities.”
Mitch
Nichols, CEO, Nichols Tourism Group
“During our restructure, we were wise enough to contract David
Radcliffe and the Radcliffe Company to develop an orientation program
for our board of directors and staff that would result in a three
to five year vision and strategic plan. The Radcliffe Company researched
our organization, talked with board members and staff and identified
the issues that needed resolution in order to develop a strategic
plan designed to provide the Sedona Chamber and it’s divisions
a competitive advantage in the marketplace as well as tell our story
to our constituents locally.
The results of the program developed and executed by the Radcliffe
Company provided much more than we ever anticipated. We now have
a cohesive board of directors with a vision and mission and four
strategic committees whose volunteers take on issues never before
addressed by this chamber. The plan outlined during the program
included recommendations that resulted in additional funding from
the City of Sedona for our organization. ….. There are few
if any consulting firms who have the level of experience and expertise
in tourism marketing, organizational politics, funding and boards
of directors as well as other issues facing non-profit organizations
as do the Radcliffe Company.”
Char
Beltran, CEO, Sedona Chamber of Commerce
"Along with a wealth of practical experience, Dave Radcliffe
also possesses the unique ability to quickly comprehend and analyze
complex situations. In doing so, he effectively articulates change
in a positive manner and presents viable strategies for leading
groups to consensus."
Robert
Lander, CEO, Austin Convention and Visitors Bureau
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